EHRs can make or break a physician’s efficiency, as well as their longevity in medical practice. The proof is in the research. For example, one 2020 Journal of Medical Internet Research study found that 74.5% of queried physicians said EHRs contributed to their burnout.[1] It was never supposed to be this way. In 2009, President Barack Obama delivered a speech at an AMA conference saying EHRs “will not only mean less paper-pushing and lower administrative costs, saving taxpayers billions of dollars; it will also mean all of you physicians will have an easier time doing your jobs.”[2] Along these perceived benefits, however, comes the clerical burden of EHR data entry, which takes an undeniable toll on doctors. What would solve the problem? We spoke with a few experts. The answer, it seems, must incorporate physician input, user experience (UX) design, and healthcare policymakers.
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athenahealth is a leading provider of cloud-based and on-premise healthcare solutions for medical groups and health systems nationwide. Their vision is to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all, and they pursue this through their medical record, revenue cycle, patient engagement, and care coordination offerings. With modern technology on an open and connected ecosystem backed by expert service and support teams, athena EHR enables customers to yield meaningful insights that make a difference for their customers.
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